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Our Process

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Step 1
Place an Order

Our clients place an order with us. We process the order. If it is in stock, we send a confirmation to confirm that it will be shipped. If we run out stock then we will notify our customers, the customer can place a backorder with an ETA. The customer can confirm backorder or cancel the backorder.

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Step 2
Fabrics / Trims

We purchase stock fabrics of the highest quality direct from the mills to combat the wastage. (Sometimes, we purchase designer dead-stock fabrics.) We purchase our trims from direct suppliers. We do this to ensure quality and eliminate middlemen costs.

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Step 3

Each of our style is made in small batches to reduce overproduction and waste. We pride ourselves in not only being designed in NYC but we predominantly manufacture here as well. We believe in providing jobs to our locals who live here. (Because not everyone’s a millionaire/billionaire in NYC; believe it or not!)

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Step 4
Quality Control

While each our NYC factories are full are artisans and QC themselves, we do a second inspection of every garment with our quality assurance checklist to ensure it meets our standards before we ship it to you.We want you to love your purchase for years to come.

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Step 5
Pack and Ship

We pack and ship all orders from our studio. We will notify you of your shipment via email. As a sustainable brand, please note we do not provide unnecessary packaging to reduce added cost to you and wastage for landfill. (If this stunts your unboxing experiences, we apologize but we are doing our part to be kinder to Planet Earth.)

Wardrobe Curation


True luxury for the modern cosmopolitan woman is freeing up time for the things we enjoy. Juggling home, work, and social life leaves us little time to sort through our cluttered closet and attempt to find the perfect outfit. After all, how many times have you said, “I have nothing to wear” while staring at a closetful of clothes? This often comes from buying too much as over time we have adapted the mentality of luxury being about having quantity as opposed to quality. This has led us to having to make a decision with an overwhelming number of options.

Born from the dilemma of getting herself dressed, Jody has edited her closet to keep only the essentials she’s curated over the course of her career in fashion. This led her to create capsule collections based on three simple ideas:

  1. Styles must be wearable and easy to style

  2. Styles must be elevated in both craftsmanship and aesthetic

  3. Styles must be the core, go-to essentials to build a wardrobe around

At Jody Tjan, we encourage our customers to have a “quality over quantity” mentality by thinking about investing in a curated wardrobe, spending on high quality clothes that will last for years to come. Buying timeless classics that will withstand the test of time and purchasing with the intent of creating outfits that reflect your personal style will make the cost per wear worthwhile. These philosophies will help you gain a beautiful wardrobe that you will actually enjoy wearing without the need to spend more time and money replenishing. We know every woman has her own personal style and we embrace each woman’s individuality.  This is why we provide capsule collections of core essentials, so you may curate a wardrobe to reflect your personal style and expression.


With over 25 years experience working in product development and production within the fashion industry, Jody Tjan has worked with artisans in factories all over the world. She has worked with designer and couture house which have given her a deep appreciation for refined craftsmanship and making clothes last. Jody understands the laborious process of fabric mills when they comb the raw cotton, then spin the yarns with a higher twist to make a cotton shirting last. Not taking short-cuts in the processes, even down to the fiber is the extra details that add to the longevity but also the cost of the material.

When developing her sweaters, she knows that higher elevation of the cashmere goat produces finer quality cashmere. These refined materials are not produced in large quantities because it is a costly process and the natural resources are limited. She also knows that working with fine gauge yarns requires skilled machine knit technicians while working with skilled hand knit artisans produce chunky cashmere sweaters with unique characteristics .

Working closely with old school Italian pattern makers and fitting with trained fit models, Jody has developed a refined sense of how to construct patterns and manipulate fabrics to mold to the body. This is something that cannot be simply done with computer pattern making or flat patterning. Every fabric has its own characteristics in the way it will fall on the body. It is why she works with leather sewing factories with hand cutters who know how to slice leather with a razor and not simply cut leather with scissors. She understands the two shirting fabrics she is using requires different stitches per inch. For the double faced cashmere, she understands that making the flat fell stitch by hand is the best way to finish the seams. When she is working with lace, knows that swimsuit and lingerie factories have the proper machinery.

Through the craftsmanship of the numerous skilled labor that is used from the time the fiber for material is harvested to the processes to turn into luxurious fabric and later designed, patterned, cut and sewn numerous hands come into the garments at Jody Tjan. Our core ethos is to provide you the highest quality materials as well as fair wages.

When it comes to craftsmanship, Jody firmly believes in slow fashion. Often times, it takes her 6 months to a year to design, craft and engineer a style. In that time, she is looking for suppliers who can provide her with the fabrics and materials she needs. She spends a lot of time meeting with factories who can have skilled artisans to make the products she wants in the small batches her business model is built around.

All of this is what it means when Jody Tjan is talking about craftsmanship.

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